@article {RN17, title = {A Bibliography of Works Published in the History of Professional Communication from 1994-2009: Part 2}, journal = {Journal of Technical Writing and Communication}, volume = {42}, number = {1}, year = {2012}, pages = {57-86}, doi = {10.2190/TW.42.1.e}, author = {Moran, Michael G. and Tebeaux, Elizabeth} }