@article {RN123, title = {Visualizing and Tracing: Research Methodologies for the Study of Networked, Sociotechnical Activity, Otherwise Known as Knowledge Work}, journal = {Technical Communication Quarterly}, volume = {24}, number = {1}, year = {2015}, pages = {14-44}, doi = {10.1080/10572252.2015.975961}, url = {http://www.tandfonline.com/doi/abs/10.1080/10572252.2015.975961}, author = {Read, Sarah and Swarts, Jason} }