@article {RN9,
	title = {Communicative Practices in the Workplace: A Historical Examination of Genre Development},
	journal = {Journal of Technical Writing and Communication},
	volume = {30},
	number = {1},
	year = {2000},
	pages = {57-79},
	doi = {10.2190/UMGD-LGR6-QJUE-CJHY},
	author = {Zachry, Mark}
}
