@book {823, title = {Signs, Genres, and Communities in Technical Communication}, series = {Baywood{\textquoteright}s Technical Communication Series}, year = {1992}, month = {1992}, publisher = {Baywood}, organization = {Baywood}, address = {Amityville, NY}, keywords = {community, genre}, author = {Gilbertson, Michael K. and Killingsworth, M. Jimmie}, editor = {Gould, Jay R.} }