@article {RN48, title = {Using the Active and Passive Voice Appropriately in On-the-job Writing}, journal = {Journal of Technical Writing and Communication}, volume = {28}, number = {1}, year = {1998}, pages = {85-117}, doi = {10.2190/4G7U-PMYR-8M2T-RA3C}, author = {Riggle, Keith B.} }