@book {1011,
	title = {Control Through Communication: The Rise of System in American Management},
	series = {Studies in Industry and Society},
	year = {1989},
	note = {+},
	month = {1989},
	publisher = {Johns Hopkins University Press},
	organization = {Johns Hopkins University Press},
	address = {Baltimore, MD},
	keywords = {control, filing, genre, internal communication, railroads, telegraph, typewriter},
	author = {Yates, JoAnne},
	editor = {Porter, Glenn}
}
@article {1012,
	title = {The Emergence of the Memo as a Managerial Genre},
	journal = {Management Communication Quarterly},
	volume = {2},
	year = {1989},
	note = {+ pdf},
	month = {1989},
	abstract = {This article traces the historical evolution of the memorandum as a genre of written communicationin American business during the late nineteenth and early twentieth centuries. It draws
on published and unpublished materials from the period, including archival materials
from E. I. du Pont de Nemours and Company and Scovill Manufacturing Company. The
historical analysis shows that the memo developed from the letter, not for reasons related to
rhetorical theory, but as a practical response to two sets of developments: (I) the emergence
of new managerial theory and techniques, and (2) innovations in the technology of written
communication. The study also reveals a significant lag between the actual emergence of the
genre and its recognition in instructional materials in communication.
},
	keywords = {evolution, genre, memo, technology},
	author = {Yates, JoAnne}
}
@article {1013,
	title = {Genres of Organizational Communication: A Structurational Approach to Studying Communication and Media},
	journal = {Academy of Management Review},
	volume = {17},
	year = {1992},
	note = {+ genre+ pdf rhet
},
	month = {1992},
	pages = {299{\textendash}326},
	keywords = {emergence, evolution, genre, Giddens, letter, media, medium, memo, structuration, textual},
	author = {Yates, JoAnne and Orlikowski, Wanda}
}
@article {1014,
	title = {Genre systems: Structuring interaction through communicative norms},
	journal = {Journal of Business Communication},
	volume = {39},
	year = {2002},
	note = {+ pdf rhet},
	month = {2002},
	pages = {13{\textendash}35},
	abstract = {In this paper we demonstrate that teams may use genre systems{\textemdash}sequences of interrelated communicative actions_deliberately or habitually, to structure their collaboration.  Using data over a seven-month period from three teams{\textquoteright} use of a collaborative electronic technology, Team Room, we illustrate that genre systems are a means of structuring six dimensions of communicative interaction: purpose (why), content (what), participants (who/m), form (how), time (when), and place (where).  We suggest that researchers and users may benefit from explicitly recognizing the role genre systems can play in collaboration and from examining changes in these six dimensions accompanying changes in electronic technology.},
	keywords = {collaboration, digital media, genre, system, team, technology},
	author = {Yates, JoAnne and Orlikowski, Wanda}
}
@inbook {1015,
	title = {The PowerPoint Presentation and Its Corollaries: How Genres Shape Communicative Action in Organizations},
	booktitle = {Communicative Practices in Workplaces and the Professions: Cultural Perspectives on the Regulation of Discourse and Organizations},
	year = {2007},
	note = {+ pdf},
	month = {2007},
	pages = {67{\textendash}91},
	publisher = {Baywood Publishing Company},
	organization = {Baywood Publishing Company},
	address = {Amityville, NY},
	keywords = {evolution, genre, Giddens, powerpoint, structuration},
	author = {Yates, JoAnne and Orlikowski, Wanda},
	editor = {Zachry, Mark and Thralls, Charlotte}
}
@article {1016,
	title = {Explicit and Implicit Structuring of Genres in Electronic Communication: Reinforcement and Change of Social Interaction},
	journal = {Organization Science},
	volume = {10},
	year = {1999},
	note = {+ pdf rhet},
	month = {1999},
	pages = {83{\textendash}103},
	abstract = {In a study of how an F\&D group in a Japanese firm adopted and used a new electronic medium, we identified two contrasting patterns of use: the use of community-wide communication types, or genres, deliberately shaped by the action of a small, sanctioned group of mediators; and the use of local genres tacitly shaped by members within their own research teams.  We suggest that these patterns reflect the more general processes of explicit and implicit structuring, resulting in both the reinforcement and change of social interaction within communities.  Explicit structuring included the planned replication, planned modification, and opportunistic modification of existing genres, while implicit structuring inclided the migration and variation of existing genres.  We believe that these two processes provide suggestive models for understanding the initial and ongoing use of new electronic media within a community.},
	keywords = {electronic media, genre, Giddens, organization, structuration},
	author = {Yates, JoAnne and Orlikowski, Wanda J. and Okamura, Kazuo}
}
@conference {1017,
	title = {Collaborative Genres for Collaboration: Genre Systems in Digital Media},
	booktitle = {Thirtieth Annual Hawaii Conference  on System Sciences},
	year = {1997},
	note = {+ genre+ pdf 702
},
	month = {1997},
	pages = {50{\textendash}59},
	publisher = {IEEE Computer Society Press},
	organization = {IEEE Computer Society Press},
	keywords = {CMC, collaboration, electronic communication, genre system, Lotus Notes, team},
	author = {Yates, JoAnne and Orlikowski, Wanda J. and Rennecker, Julie}
}
