@article {RN79, title = {Professional and Technical Communication in a Web 2.0 World}, journal = {Technical Communication Quarterly}, volume = {23}, number = {4}, year = {2014}, pages = {265-287}, doi = {10.1080/10572252.2014.941766}, url = {http://www.tandfonline.com/doi/abs/10.1080/10572252.2014.941766}, author = {Blythe, Stuart and Lauer, Claire and Curran, Paul G.} }