%0 Generic %D 1999 %T Writing Business: Genres, Media and Discourses %A Bargiela-Chiappini, Francesca %A Nickerson, Catherine %K diccourse community %K e-mail %K email %K engineering %K fax %K genre %K intertextual %K letter %K sales %B Language in Social Life %I Pearson/Longman %C Harlow, UK %8 1999 %@ 0-582-31985-4 %G eng