@book {1011,
	title = {Control Through Communication: The Rise of System in American Management},
	series = {Studies in Industry and Society},
	year = {1989},
	note = {+},
	month = {1989},
	publisher = {Johns Hopkins University Press},
	organization = {Johns Hopkins University Press},
	address = {Baltimore, MD},
	keywords = {control, filing, genre, internal communication, railroads, telegraph, typewriter},
	author = {Yates, JoAnne},
	editor = {Porter, Glenn}
}
