@article {1022,
	title = {The Development of a Virtual Community of Practices Using Electronic Mail and Communicative Genres},
	journal = {Journal of Business and Technical Communication},
	volume = {17},
	year = {2003},
	note = {+ j},
	month = {2003},
	pages = {259{\textendash}284},
	keywords = {community, email, genre, repertoire, Suchman, Yates},
	author = {Zucchermaglio, Cristina and Talamo, Alessndra}
}
