@article {RN255,
	title = {Genre Ecologies: An Open-System Approach to Understanding and Constructing Documentation},
	journal = {ACM Journal of Computer Documentation},
	volume = {24},
	number = {3},
	year = {2000},
	pages = {169{\textendash}181},
	author = {Spinuzzi, Clay and Zachry, Mark}
}
