@article {RN182,
	title = {Seeing and Listening: A Visual and Social Analysis of Optometric Record-Keeping Practices},
	journal = {Journal of Business and Technical Communication},
	volume = {21},
	number = {4},
	year = {2007},
	pages = {343-375},
	author = {Varpio, Lara and Spafford, Marlee M. and Schryer, Catherine F. and Lingard, Lorelei}
}
