@article {1008, title = {Ordering Work: Blue-Collar Literacy and the Political Nature of Genre}, journal = {Written Communication}, volume = {17}, year = {2000}, note = {+ j+ pdf rhet }, month = {2000}, pages = {155{\textendash}184}, keywords = {engineer, genre, improvisation, power, status, technician, text, visibility, work order}, author = {Winsor, Dorothy A.} }