@article {RN16, title = {Observations on Entrepreneurship, Instructional Texts, and Personal Interaction}, journal = {Journal of Technical Writing and Communication}, volume = {33}, number = {2}, year = {2003}, pages = {87-109}, doi = {10.2190/Y5VH-HAD2-PYT1-TR1N}, author = {Durack, Katherine T.} }