@booklet {727, title = {Making Sense of Computer-Mediated Communication (CMC): Conversations as Genres, CMC Systems as Genre Ecologies}, howpublished = {33rd Hawaii International Conference on System Sciences}, volume = {2}, year = {2000}, note = {+ pdf}, month = {2000}, publisher = {IEEE Computer Society Press}, address = {Maui}, keywords = {CMC, conversation, digital, ecology, genre, internet}, author = {Erickson, Thomas}, editor = {Sprague, Ralph H., Jr.} }