@article {RN96,
	title = {Evolution of the emergency medical services profession: A case study of EMS run reports},
	journal = {Technical Communication Quarterly},
	volume = {9},
	number = {3},
	year = {2000},
	pages = {329-346},
	doi = {10.1080/10572250009364703},
	url = {http://www.tandfonline.com/doi/abs/10.1080/10572250009364703},
	author = {Munger, Roger}
}
