@article {922,
	title = {Ars Dictaminis Perverted: The Personal Solicitation E-Mail as a Genre},
	journal = {Journal of Technical Writing and Communication},
	volume = {39},
	year = {2009},
	month = {2009},
	pages = {25{\textendash}41},
	keywords = {appeal, email, genre, pathos, personal letter, phishing},
	author = {Ross, Derek G.}
}
