Bibliography
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[1104] Constitutive rhetoric as an aspect of audience design: The public texts of Canadian suffragists." Written Communication 27 (2010): 36-56.
"[980] Communicating a Global Reach: Inflight Magazines as a Globalizing Genre in Tourism." Journal of Sociolinguistics 7 (2003): 579-606.
"[RN39] A Closer Look at Visual Manuals." Journal of Technical Writing and Communication 26 (1996): 371-383.
"[RN198] Convergence in the Rhetorical Pattern of Directness and Indirectness in Chinese and U.S. Business Letters." Journal of Business and Technical Communication 24 (2010): 91-120.
"[RN207] The Collaborative Construction of a Management Report in a Municipal Community of Practice: Text and Context, Genre and Learning." Journal of Business and Technical Communication 18 (2004): 411-451.
"[RN84] Claim-Evidence Structures in Environmental Science Writing: Modifying Toulmin's Model to Account for Multimodal Arguments." Technical Communication Quarterly 21 (2012): 105-128.
"[1017] Collaborative Genres for Collaboration: Genre Systems in Digital Media." In Thirtieth Annual Hawaii Conference on System Sciences, 50-59. IEEE Computer Society Press, 1997.
"[1011] Control Through Communication: The Rise of System in American Management In Studies in Industry and Society, Edited by Glenn Porter. Baltimore, MD: Johns Hopkins University Press, 1989.
[RN20] Contextualize Technical Writing Assessment to Better Prepare Students for Workplace Writing: Student-Centered Assessment Instruments." Journal of Technical Writing and Communication 38 (2008): 265-284.
"[1019] Communicative Practices in the Workplace: A Historical Examination of Genre Development." Journal of Technical Writing and Communication 30 (2000): 57-79.
"[RN9] Communicative Practices in the Workplace: A Historical Examination of Genre Development." Journal of Technical Writing and Communication 30 (2000): 57-79.
"[RN10] Constructing Usable Documentation: A Study of Communicative Practices and the Early Uses of Mainframe Computing in Industry." Journal of Technical Writing and Communication 31 (2001): 61-76.
"[1039] Constructing usable documentation: A study of communicative practices and the early uses of mainframe computing in industry In ACM SIGDOC 1999: Proceedings of the 17th Annual International Conference on Computer Documentation. New York: ACM, 1999.