@article {RN16,
	title = {Observations on Entrepreneurship, Instructional Texts, and Personal Interaction},
	journal = {Journal of Technical Writing and Communication},
	volume = {33},
	number = {2},
	year = {2003},
	pages = {87-109},
	doi = {10.2190/Y5VH-HAD2-PYT1-TR1N},
	author = {Durack, Katherine T.}
}
