@book {961, title = {Tracing Genres through Organizations: A Sociocultural Approach to Information}, series = {Acting with Technology}, year = {2003}, month = {2003}, publisher = {MIT Press}, organization = {MIT Press}, address = {Cambridge, MA}, keywords = {activity system, artifact, genre, information design, user}, author = {Spinuzzi, Clay}, editor = {Nardi, Bonnie and Kaptelinin, Viktor and Foot, Kirsten} }