@inbook {796,
	title = {Innovation and Hybrid Genres: Disturbing Social Rhythm in Legal Practice},
	booktitle = {Proceedings of the Twelfth European Conference on Information Systems},
	year = {2004},
	note = {+ pdf},
	month = {2004},
	pages = {742{\textendash}752},
	publisher = {Turku School of Economics and Business Administration},
	organization = {Turku School of Economics and Business Administration},
	address = {Turku, Finland},
	abstract = {<p>This paper explores the non-adoption of an innovation via the concept of hybrid genres, that is digitalgenres that emerge from a non-digital material precedent. As instances of innovation these are often resisted because they disturb the order of activity and balance of power relations in a given situation, or require users to make conceptual and physical adaptation efforts that they consider too costly. The authors investigate such issues with a case study of the introduction of a hybrid digital genre, ODR or online dispute resolution, in legal practice.</p>
},
	keywords = {genre, hybrid, innovation, legal practice, power},
	isbn = {951-564-192-6},
	url = {http://is2.lse.ac.uk/asp/aspecis/default5.asp},
	author = {Horton, K. and Davenport, E.},
	editor = {Leino, T. and Saarinen, T. and Klein, S.}
}
