@article {RN142,
	title = {A Corpus Study of Canned Letters: Mining the Latent Rhetorical Proficiencies Marketed to Writers-in-a-Hurry and Non-Writers},
	journal = {IEEE Transactions on Professional Communication},
	volume = {49},
	number = {3},
	year = {2006},
	pages = {254-266},
	doi = {10.1109/TPC.2006.880743},
	url = {http://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=1684207},
	author = {Kaufer, D. and Ishizaki, S.}
}
