@article {RN78,
	title = {Grassroots: Supporting the Knowledge Work of Everyday Life},
	journal = {Technical Communication Quarterly},
	volume = {17},
	number = {4},
	year = {2008},
	pages = {413-434},
	doi = {10.1080/10572250802324937},
	url = {http://www.tandfonline.com/doi/abs/10.1080/10572250802324937},
	author = {Diehl, Amy and Grabill, Jeffrey T. and Hart-Davidson, William and Iyer, Vishal}
}
