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[625] Letters and the Social Grounding of Differentiated Genres." In Letter Writing as a Social Practice, edited by David Barton and Nigel Hall, 15-29. Amsterdam: John Benjamins, 2000.
"[1240] Los géneros cinematográficos. Barcelona, España: Paidós Iberica, 2000.
[727] Making Sense of Computer-Mediated Communication (CMC): Conversations as Genres, CMC Systems as Genre Ecologies In 33rd Hawaii International Conference on System Sciences, Edited by Jr. Sprague, Ralph H.. Vol. 2. Maui: IEEE Computer Society Press, 2000.
[722] Modern Genre Theory. New York: Pearson Education, 2000.
[1008] Ordering Work: Blue-Collar Literacy and the Political Nature of Genre." Written Communication 17 (2000): 155-184.
"[890] Powerpoints: Technology, Lectures, and Changing Genres." In Analysing Professional Genres, edited by Anna Trosborg, 177-191. Amsterdam: John Benjamins, 2000.
"[699] Reproduced and Emergent Genres of Communication on the World Wide Web." The Information Society 16 (2000): 201-215.
"[RN180] Russian Teaching Contracts: An Examination of Cultural Influence and Genre." Journal of Business and Technical Communication 14 (2000): 38-58.
"[626] Singular Utterances: Realizing Local Activities through Typified Forms in Typified Circumstances." In Analysing Professional Genres, edited by Anna Trosborg, 25-40. Amsterdam: John Benjamins, 2000.
"[755] The Symbolic Capital of Social Identities: The Genre of Bargaining in an Urban Guatemalan Market." Journal of Linguistic Anthropology 10 (2000): 155-189.
"[RN224] Tactics for Building Images of Audience in Organizational Contexts: An Ethnographic Study of Technical Communicators." Journal of Business and Technical Communication 14 (2000): 395-444.
"[RN44] Technocratic Discourse: A Primer." Journal of Technical Writing and Communication 30 (2000): 223-251.
"[1305] Theories of Genre." In The Cambridge History of Literary Criticism, 226-249. Cambridge: Cambridge University Press, 2000.
"[RN154] Thinking aloud: reconciling theory and practice." IEEE Transactions on Professional Communication 43 (2000): 261-278.
"[RN111] Visual metadiscourse: Designing the considerate text." Technical Communication Quarterly 9 (2000): 401-424.
"[RN194] Walking a Fine Line: Writing Negative Letters in an Insurance Company." Journal of Business and Technical Communication 14 (2000): 445-497.
"[939] Walking a Fine Line: Writing 'Negative News' Letters in an Insurance Company." Journal of Business and Technical Communication 14 (2000): 445-497.
"[RN258] Writing in a Milieu of Utility: The Move to Technical Communication in American Engineering Programs, 1850–1950. 2nd ed. Stamford, CT: Ablex, 2000.
[1179] "Alternative Country: Origins, Music, World-view, Fans, and Taste in Genre Formation."." Popular Music and Society 25, no. 1-2 (2001).
"[RN261] Blurring Boundaries between Technical Communication and Engineering: Challenges of a Multidisciplinary, Client-Based Pedagogy." Technical Communication Quarterly 10 (2001): 129-148.
"[RN72] Bridging the Workplace and the Academy: Teaching Professional Genres through Classroom-Workplace Collaborations." Technical Communication Quarterly 10 (2001): 169-192.
"[881] Cartoon Realism: Genre Mixing and the Cultural Life of the Simpsons." Velvet Light Trap: A Critical Journal of Film & Television (2001): 15-30.
"[633] The Concept of Genre and Its Characteristics." Bulletin of the American Society for Information Science and Technology 27 (2001): http://www.asis.org/Bulletin/Dec-01/beghtol.html.
"[676] Considering Genre in the Digital Literacy Classroom." Reading Online 5 (2001): http://www.readingonline.org/electronic/elec_index.asp?HREF=/electronic/chandler/index.html.
"[RN10] Constructing Usable Documentation: A Study of Communicative Practices and the Early Uses of Mainframe Computing in Industry." Journal of Technical Writing and Communication 31 (2001): 61-76.
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