Bibliography
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[873] "Genre as Social Action." Quarterly Journal of Speech 70 (1984): 151-176.
[RN237] "Genre as Social Action." Quarterly Journal of Speech 70 (1984): 151-167.
[1176] "Genre and Language Learning: A Social Semiotic Perspective." Linguistics and Education 20, no. 1 (2009): 12p.
[RN28] "From Monologue to Dialog to Chorus: The Place of Instrumental Discourse in English Studies and Technical Communication." Journal of Technical Writing and Communication 36 (2006): 383-412.
[RN114] "Figures of Speech as Persuasive Strategies in Early Commercial Communication: The Use of Dominant Figures in the Raleigh Reports About Virginia in the 1580s." Technical Communication Quarterly 14 (2005): 183-196.
[RN96] "Evolution of the emergency medical services profession: A case study of EMS run reports." Technical Communication Quarterly 9 (2000): 329-346.
[RN215] "Ethos as Market Maker: The Creative Role of Technical Marketing Communication in an Aviation Start-Up." Journal of Business and Technical Communication 22 (2008): 429-453.
[771] "Engaging with and Arranging for Publics in Blog Genres." Linguistics and the Human Sciences 3 (2007): 47-66.
[RN185] "Is Empathy Effective for Customer Service? Evidence From Call Center Interactions." Journal of Business and Technical Communication 27 (2013): 123-153.
[1307] "Discourse, History, Fiction: Language and Aboriginal History." Australian Journal of Cultural Studies 1, no. 1 (1983): 71-79.
[875] "Discourse Classifications in Nineteenth-Century Rhetorical Pedagogy." Southern Speech Communication Journal 51 (1986): 371-384.
[RN208] "A Dialogical Model for Business Correspondence." Journal of Business and Technical Communication 7 (1993): 283-311.
[880] "A Cultural Approach to Television Genre Theory." Cinema Journal 40 (2001): 3-24.
[1730] "Crowdfunding Science: Exigencies and Strategies in an Emerging Genre of Science Communication." Technical Communication Quarterly 26, no. 2 (2017): 127-144.
[RN169] "Critiquing Critiques: A Genre Analysis of Feedback Across Novice to Expert Design Studios." Journal of Business and Technical Communication 22 (2008): 135-159.
[RN184] "Content Management in the Workplace: Community, Context, and a New Way to Organize Writing." Journal of Business and Technical Communication 25 (2011): 367-395.
[RN184] "Content Management in the Workplace: Community, Context, and a New Way to Organize Writing." Journal of Business and Technical Communication 25 (2011): 367-395.
[RN92] "Contemporary Research Methodologies in Technical Communication." Technical Communication Quarterly 24 (2015): 1/13/2015.
[676] "Considering Genre in the Digital Literacy Classroom." Reading Online 5 (2001): http://www.readingonline.org/electronic/elec_index.asp?HREF=/electronic/chandler/index.html.
[RN89] "Conservation Writing: An Emerging Field in Technical Communication." Technical Communication Quarterly 18 (2008): 9/27/2015.
[RN225] "Compliments and Criticisms in Book Reviews About Business Communication." Journal of Business and Technical Communication 21 (2007): 188-215.
[RN195] "Communicating a Green Corporate Perspective: Ideological Persuasion in the Corporate Environmental Report." Journal of Business and Technical Communication 26 (2012): 479-506.
[RN195] "Communicating a Green Corporate Perspective: Ideological Persuasion in the Corporate Environmental Report." Journal of Business and Technical Communication 26 (2012): 479-506.
[RN117] "Coming to Content Management: Inventing Infrastructure for Organizational Knowledge Work." Technical Communication Quarterly 17 (2007): 10-34.
[886] "Classifying Web Genres in Context: A Case Study Documenting the Web Genres Used by a Software Engineer." Information Processing and Management 44 (2008): 1410-1430.