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[698] Crowston, Kevin, and Barbara H. Kwasnik. "A Framework for Creating a Facetted Classification for Genres: Addressing Issues of Multidimensionality." In 37th Hawaii International Conference on System Science, edited by Jr. Sprague, Ralph H., 100-108. Big Island, Hawaii: IEEE Computer Society Press, 2004.
[699] Crowston, Kevin, and Marie Williams. "Reproduced and Emergent Genres of Communication on the World Wide Web." The Information Society 16 (2000): 201-215.