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 The Classification of Genres." Genre 16 (1983): 1-20."
 Classifying Web Genres in Context: A Case Study Documenting the Web Genres Used by a Software Engineer." Information Processing and Management 44 (2008): 1410-1430."
 Classifying XML Documents by Using Genre Features." In Proceedings of the 18th International Conference on Database and Expert Systems Applications. Washington, DC, USA: IEEE Computer Society, 2007."
[RN39] A Closer Look at Visual Manuals." Journal of Technical Writing and Communication 26 (1996): 371-383."
 CMS-based simulations in the writing classroom: Evoking genre through game play." Computers and Composition 24 (2007): 179-197."
 CMSs, Bittorrent Trackers and Large-Scale Rhetorical Genres: Analyzing Collective Activity in Participatory Digital Spaces." Journal of Technical Writing and Communication 46, no. 1 (2016)."
 Cognition, Media Use, Genres: Socio-Psychological Aspects of Media and Genres; TV and TV-Genres in the Federal Republic of Germany." Poetics 16 (1987): 431-469."
 Cognitive genre structures in Methods sections of research articles: A corpus study." Journal of English for Academic Purposes 7, no. 1 (2008): 38-54."
[RN249] Coherent Fragments: The Problem of Mobility and Genred Information." Written Communication 23 (2006): 173-201."
 Coherent Fragments: The Problem of Mobility and Genred Information." Written Communication 23 (2006): 173-201."
 Collaborative Authoring on the Web: A Genre Analysis of Online Encyclopedias." In Proceedings of the 38th Annual Hawaii International Conference on System Science, edited by Jr. Sprague, Ralph H., 99a-. Los Alamitos, CA: IEEE Computer Society Press, 2005."
[RN207] The Collaborative Construction of a Management Report in a Municipal Community of Practice: Text and Context, Genre and Learning." Journal of Business and Technical Communication 18 (2004): 411-451."
 Collaborative Genres for Collaboration: Genre Systems in Digital Media." In Thirtieth Annual Hawaii Conference on System Sciences, 50-59. IEEE Computer Society Press, 1997."
 Come Be My Love: The Song of Songs, Paradise Lost, and the Tradition of the Invitation Poem." PMLA 128, no. 2 (2013): 373-85."
 'Comedies for Commodities': Genre and Early Modern Dramatic Epistles." English Literary Renaissance 38 (2008): 483-505."
[RN117] Coming to Content Management: Inventing Infrastructure for Organizational Knowledge Work." Technical Communication Quarterly 17 (2007): 10-34."
 Commentary: Why Opera? The Politics of an Emerging Genre." Journal of Interdisciplinary History 36 (2006): 401-409."
 Communicating a Global Reach: Inflight Magazines as a Globalizing Genre in Tourism." Journal of Sociolinguistics 7 (2003): 579-606."
[RN195] Communicating a Green Corporate Perspective: Ideological Persuasion in the Corporate Environmental Report." Journal of Business and Technical Communication 26 (2012): 479-506."
 On the Communicative Adjustment of Perspectives, Dialogue and Communicative Genres." In The Dialogical Alternative, edited by Astri Heen Wold, 219-234. Oslo: Scandinavian University Press, 1992."
 Communicative Practices in the Workplace: A Historical Examination of Genre Development." Journal of Technical Writing and Communication 30 (2000): 57-79."
[RN9] Communicative Practices in the Workplace: A Historical Examination of Genre Development." Journal of Technical Writing and Communication 30 (2000): 57-79."
 A Companion to Digital Literary Studies. Malden, MA: Blackwell, 2007.
[RN225] Compliments and Criticisms in Book Reviews About Business Communication." Journal of Business and Technical Communication 21 (2007): 188-215."
[RN29] The Components of Purpose and Professional-Communication Pedagogy." Journal of Technical Writing and Communication 18 (1988): 23-33."