Bibliography

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[1012] Yates, JoAnne. "The Emergence of the Memo as a Managerial Genre." Management Communication Quarterly 2 (1989).
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[RN222] Yu, Han. "Integrating Technical Communication Into China's English Major Curriculum." Journal of Business and Technical Communication 25 (2011): 68-94.
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Z
[RN10] Zachry, Mark. "Constructing Usable Documentation: A Study of Communicative Practices and the Early Uses of Mainframe Computing in Industry." Journal of Technical Writing and Communication 31 (2001): 61-76.
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[1019] Zachry, Mark. "Communicative Practices in the Workplace: A Historical Examination of Genre Development." Journal of Technical Writing and Communication 30 (2000): 57-79.
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