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[RN129] Genre knowledge and teaching professional communication." IEEE Transactions on Professional Communication 43 (2000): 397-401.
"[1425] Genre knowledge and teaching professional communication." IEEE Transactions on Professional Communication 43, no. 4 (2000): 1-4.
"[711] Genres and the Web: Is the Personal Home Page the First Uniquely Digital Genre?" Journal of the American Society for Information Science 51 (2000): 202-205.
"[1133] Genres, Text Types, or Discourse Modes? Narrative Modalities and Generic Categorization." Style 34, no. 2 (2000): 274-92.
"[RN228] In Citing Chaos: A Study of the Rhetorical Use of Citations." Journal of Business and Technical Communication 14 (2000): 185-222.
"[1129] Integrating Rhetorical and Literary Theories of Genre." College English 62, no. 6 (2000).
"[631] Learning the Trade: A Social Apprenticeship Model for Gaining Writing Expertise." Written Communication 17 (2000): 185-223.
"[RN219] Learning to Be Professional: Technical Classroom Discourse, Practice, and Professional Identity Construction." Journal of Business and Technical Communication 14 (2000): 5-37.
"[625] Letters and the Social Grounding of Differentiated Genres." In Letter Writing as a Social Practice, edited by David Barton and Nigel Hall, 15-29. Amsterdam: John Benjamins, 2000.
"[1240] Los géneros cinematográficos. Barcelona, España: Paidós Iberica, 2000.
[727] Making Sense of Computer-Mediated Communication (CMC): Conversations as Genres, CMC Systems as Genre Ecologies In 33rd Hawaii International Conference on System Sciences, Edited by Jr. Sprague, Ralph H.. Vol. 2. Maui: IEEE Computer Society Press, 2000.
[722] Modern Genre Theory. New York: Pearson Education, 2000.
[1008] Ordering Work: Blue-Collar Literacy and the Political Nature of Genre." Written Communication 17 (2000): 155-184.
"[890] Powerpoints: Technology, Lectures, and Changing Genres." In Analysing Professional Genres, edited by Anna Trosborg, 177-191. Amsterdam: John Benjamins, 2000.
"[699] Reproduced and Emergent Genres of Communication on the World Wide Web." The Information Society 16 (2000): 201-215.
"[RN180] Russian Teaching Contracts: An Examination of Cultural Influence and Genre." Journal of Business and Technical Communication 14 (2000): 38-58.
"[626] Singular Utterances: Realizing Local Activities through Typified Forms in Typified Circumstances." In Analysing Professional Genres, edited by Anna Trosborg, 25-40. Amsterdam: John Benjamins, 2000.
"[755] The Symbolic Capital of Social Identities: The Genre of Bargaining in an Urban Guatemalan Market." Journal of Linguistic Anthropology 10 (2000): 155-189.
"[RN224] Tactics for Building Images of Audience in Organizational Contexts: An Ethnographic Study of Technical Communicators." Journal of Business and Technical Communication 14 (2000): 395-444.
"[RN44] Technocratic Discourse: A Primer." Journal of Technical Writing and Communication 30 (2000): 223-251.
"[1305] Theories of Genre." In The Cambridge History of Literary Criticism, 226-249. Cambridge: Cambridge University Press, 2000.
"[RN154] Thinking aloud: reconciling theory and practice." IEEE Transactions on Professional Communication 43 (2000): 261-278.
"[RN111] Visual metadiscourse: Designing the considerate text." Technical Communication Quarterly 9 (2000): 401-424.
"[RN194] Walking a Fine Line: Writing Negative Letters in an Insurance Company." Journal of Business and Technical Communication 14 (2000): 445-497.
"[939] Walking a Fine Line: Writing 'Negative News' Letters in an Insurance Company." Journal of Business and Technical Communication 14 (2000): 445-497.
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