| Título | Open Source Software Peer-To-Peer Forums and Culture: A Preliminary Investigation of Global Participation in User Assistance |
| Tipo de publicación | Journal Article |
| Year of Publication | 2011 |
| Autores | Lanier, Clinton R. |
| Journal | Journal of Technical Writing and Communication |
| Volumen | 41 |
| Pagination | 347-366 |
| DOI | 10.2190/TW.41.4.c |