| Título | Genre systems: Structuring interaction through communicative norms |
| Tipo de publicación | Journal Article |
| Year of Publication | 2002 |
| Autores | Yates, JoAnne, and Wanda Orlikowski |
| Journal | Journal of Business Communication |
| Volumen | 39 |
| Pagination | 13–35 |
Genre systems: Structuring interaction through communicative norms