Bibliography

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[RN136] Schaefer, K. A.. "Response-to-Complaint Letter as a Rhetorical Genre." IEEE Transactions on Professional Communication 53 (2010): 158-163.
[1716] Schildhauer, Peter. The Personal Blog: A Linguistic History. Vol. 14. Frankfurt: Peter Lang GmbH, Internationaler Verlag der Wissenschaften, 2016.
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[RN221] Schneider, Barbara. "Theorizing Structure and Agency in Workplace Writing: An Ethnomethodological Aroach." Journal of Business and Technical Communication 16 (2002): 170-195.
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[RN194] Schryer, Catherine F.. "Walking a Fine Line: Writing Negative Letters in an Insurance Company." Journal of Business and Technical Communication 14 (2000): 445-497.
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[RN161] Schryer, Catherine F., and Philippa Spoel. "Genre Theory, Health-Care Discourse, and Professional Identity Formation." Journal of Business and Technical Communication 19 (2005): 249-278.
[936] Schryer, Catherine F.. "Records as Genre." Written Communication 10 (1993): 200-234.
[937] Schryer, Catherine F.. "The Lab vs. the Clinic: Sites of Competing Genres." In Genre and the New Rhetoric, edited by Aviva Freedman and Peter Medway, 105-124. London: Taylor and Francis, 1994.
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