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"[RN124] Observing Inscriptions at Work: Visualization and Text Production in Experimental Physics Research." Technical Communication Quarterly 22 (2013): 150-171.
"[RN209] Locating the Semiotic Power of Writing in Science." Journal of Business and Technical Communication 29 (2015): 61-92.
"[1162] A Story of One's Own: Social Constructions of Genre Online." In Shimmering Literacies: Popular Culture and Reading and Writing Online, 121-154. New York: Peter Lang Publishing, 2009.
"[1218] Unlocking The Vampire Diaries." Gothic Studies 15, no. 1 (2013): 88-99.
"[RN45] Tracing W. E. B. DuBois' 'Color Line' in Government Regulations." Journal of Technical Writing and Communication 36 (2006): 141-165.
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"[1008] Ordering Work: Blue-Collar Literacy and the Political Nature of Genre." Written Communication 17 (2000): 155-184.
"[1009] Writing Power: Communication in an Engineering Center. Albany, NY: State University of New York Press, 2003.
[RN272] Genre and Activity Systems: The Role of Documentation in Maintaining and Changing Engineering Activity Systems." Written Communication 16 (1999): 200-224.
"[RN226] Learning to Do Knowledge Work in Systems of Distributed Cognition." Journal of Business and Technical Communication 15 (2001): 5/28/2015.
"[RN155] Improving User Experience for Passenger Information Systems. Prototypes and Reference Objects." IEEE Transactions on Professional Communication 56 (2013): 120-137.
"[RN261] Blurring Boundaries between Technical Communication and Engineering: Challenges of a Multidisciplinary, Client-Based Pedagogy." Technical Communication Quarterly 10 (2001): 129-148.
"[1010] Genre and the Video Game." In The Medium of the Video Game, edited by Mark J. P. Wolf, 113-134. Austin, TX: University of Texas Press, 2001.
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"[1127] "Escaping Genre's Village: Fluidity and Genre Mixing in Television's the Prisoner."." Journal of Popular Culture 38, no. 5 (2005): 956.
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"[RN251] Genre systems: Structuring interaction through communicative norms." Journal of Business Communication 39 (2002): 13-35.
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