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"[939] Walking a Fine Line: Writing 'Negative News' Letters in an Insurance Company." Journal of Business and Technical Communication 14 (2000): 445-497.
"[940] Genre and Power: A Chronotopic Analysis." In The Rhetoric and Ideology of Genre: Strategies for Stability and Change, edited by Richard Coe, Lorelei Lingard and Tatiana Teslenko, 73-102. Cresskill, NJ: Hampton Press, 2002.
"[941] Regularized Practices: Genres, Improvisation, and Identity Formation in Health-Care Professions." In Communicative Practices in Workplaces and the Professions: Cultural Perspectives on the Regulation of Discourse and Organizations, edited by Charlotte Thralls and Mark Zachry, 21-44. Amityville, NY: Baywood, 2007.
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"[943] Techne or Artful Science and the Genre of Case Presentations in Healthcare Settings." Communication Monographs 72 (2005): 234-260.
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"[947] Breast Cancer Narratives as Public Rhetoric: Genre Itself and the Maintenance of Ignorance." Linguistics and the Human Sciences 3 (2007): 3-23.
"[948] Theorizing Genres—Interpreting Works." New Literary History 34 (2005): 275-297.
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"[957] The Introduction, Methods, Results, and Discussion (IMRAD) Structure: A Fifty-Year Survey." Journal of the Medical Library Association 92 (2004): 364-371.
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"[960] Compound Mediation in Software Development: Using Genre Ecologies to Study Textual Artifacts." In Writing Selves/Writing Societies: Research from Activity Perspectives, edited by Charles Bazerman and David Russell, 97-124. Fort Collins, CO: The WAC Clearinghouse and Mind, Culture, and Activity, 2003.
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